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The process of searching for jobs, the information provided on the jobs and the options for sorting the results.
The functionalities to manage applicants' resume, cover letter and all other relevant information.
The level of assistance provided to users via the website and e-mail; including the applicants enquiry form that is sent to the website.
Evaluation of various tools on the site (e.g. e-mail alerts) and site content.
The design, operation and ease of navigation of the site as well as the inclusion and effectiveness of important policies.

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Reviews  > Job Classifieds > Website Benchmark How are the ratings calculated
  KEY:  Search Process Applicant Management Customer Support Content & Tools Site Utility
3rd Quarter 2008 Company Rank Search Process Applicant Management Customer Support Content & Tools Site Utility Score
    59%
    59%
    56%
    56%
    55%
    54%
    32%